Coca-Cola Europacific Partners was seeking a “build it yourself” platform that empowers the people who know the issues and processes best within the business to rapidly automate them without reliance on IT or external vendors. 

Coca-Cola Europacific Partners found that their teams dealt with numerous manual tasks and processes as part of their day-to-day operations. These included the population and drafting of documents, approval workflows and inter-department communications. With the IT team focussed on supporting core business functions such as sales and finance, automating these particular kinds of workflows was not high on the priority list. As such, teams were left to continue doing work manually or work with legacy software or external vendors, which often came with high costs and dependency on expertise and knowledge outside of the organisation.