Customer Success

Because we understand that success is more than just great technology.

Your success is our success.

Our customers are at the heart of everything we do at Checkbox because your success is our success. We listen actively to understand your needs, pain points & strategic goals to co-develop realistic, actionable and high impact plans to help you succeed. Our team has deep expertise in no code digital transformation across the entire discipline from ideation through to helping you set up your governance, people and operating model. We bring both innovative ideas and best practices to our customers to help you adapt and thrive in a rapidly changing business world.

Support

Whilst Checkbox is easy to use, we are here to support you if you need that extra help. We provide a comprehensive Knowledge Base packed with how-to guides, videos and feature explainers to let customers figure things out at their own pace. For more urgent enquiries, we provide multiple readily accessible channels to our support team, who take immense pride in their customer service & prompt responses.

Training

At Checkbox, we believe the best way to learn is by doing something that adds value. That’s why we’ve developed a highly effective mission-based training model that provides hands-on learning while building out your desired solution at the same time. We teach you to not only be experts on the Checkbox platform, but take it one step further and help train you to become no-code leaders as well.

Professional Services

We’ve worked with companies of varying sizes from global enterprises, to government agencies and small businesses, to help them successfully transform the way they operate. Our services range from digital transformation packages, to solution ideation, design and build services to help you get started faster or to plug any gaps in your capabilities.

Hackathons

Checkbox Hackathons are an innovation event that facilitates the ideation, prototyping and presentation of new technology-enabled ideas to solve real problems. A typical hackathon requires coders but with Checkbox, this is now possible for anyone willing to get involved!

The quality of support is outstanding. Checkbox goes over and above to understand the specific business context of our apps to help us deliver. They have an excellent approach in trying to encourage users to build themselves but providing them with additional help when needed.