Software & Technology, Accounting
How Xero Revolutionized NDA Generation with Automation

Georgia Petry
Legal Counsel
Customer story
Xero is a global leader of online accounting software, designed to simplify business tasks such as paying bills, managing expense claims, creating invoices, and more. Xero has also been listed by Forbes as the #1 'Most Innovative Growth Company'.

Legal, Human Resources
DEPARTMENT
4,500
COMPANY size
20+
LEGAL TEAM size
The Challenge
The challenge
At Xero, the legal team plays a crucial role in supporting business operations by providing legal advice and managing a variety of legal documents and agreements. One of the most frequently requested documents is the Non-Disclosure Agreement (NDA), which facilitates ongoing discussions between Xero’s business teams and third parties.
However, the process for managing NDAs was becoming a significant operational burden. Requests were submitted through shared inboxes or informal channels, creating inefficiencies, inconsistent intake, and a lack of visibility. Every NDA, even standard forms, required manual review by the legal team before being sent out, consuming valuable time and slowing down stakeholder engagement.
Xero recognised the need to improve this process and set out to find a solution that could:
- Automate and streamline NDA generation and review, freeing legal from repetitive tasks
- Provide an intuitive, customizable experience for business users to self-serve
- Offer the digital agility and scalability needed to adapt with the business and support future legal automation projects
The goal was to reduce legal bottlenecks, empower business teams with faster turnaround times, and establish a flexible foundation for broader legal transformation.
The Solution
The solution
For Xero, adopting Checkbox provided them with the ability to rapidly implement an NDA automation tool for empowering business users to self-serve the generation of NDA's for third-party discussions and related activities. Checkbox's no-code, drag and drop capabilities enabled Xero to create an NDA tool with the nimbleness to respond actively to changes around the business and scale its service delivery.
“We wanted to automate the NDA process with a scalable tool that was intuitive and customizable.”
The NDA tool at Xero is highly intuitive and can be used and requested by anyone in the organization who is looking to engage in external party discussions. Business users are self-guided through the information intake, the generation of an NDA, through to e-signature.
“Once an NDA is created, it's sent off, signed, and saved, all within Checkbox.”
Enabling self-service and automating the end-to-end process has not only prevented Xero's legal team from delaying the delivery of NDAs to its business users, but it has left the team with more time for complex and strategic priorities.

Customer perspective
“What we really like about Checkbox is how intuitive it is. Anyone can just click in and be guided through the different elements.”
250
Automated 250+ NDAs within first few months of implementation
Streamlined legal processes and
Streamlined legal processes and legal sign-offs
5
Only 5 simple clicks on the Checkbox NDA tool
Outcomes
The outcomes
Xero was able to deploy Checkbox end-to-end in just a few months, achieving impressive results through building an automated NDA solution. The rapid deployment of the Checkbox platform resulted in Xero generating 250+ NDAs with their no-code automation solution.
Anyone at Xero can easily and quickly create an NDA, allowing for scalability and alleviating any bottlenecks in the process. This NDA solution has allowed the legal team to ensure consistency and eliminate repeatable tasks with automation.
“Checkbox is extremely straightforward, and business users across the organization have adopted it easily. It's so intuitive.”
The Future
What’s next
Xero is a technology forward business; that is continuously working on agile transformation and ways to improve processes and streamline day-to-day tasks. The legal team is always looking at key results, searching for ways to improve their legal processes and service delivery.
“The team is always looking for ways to streamline our legal operations and empower the business to self-serve.”
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