How Xero Revolutionized NDA Generation with Automation

Georgia Petry

Georgia Petry

Legal Counsel

Xero is a global leader of online accounting software, designed to simplify business tasks such as paying bills, managing expense claims, creating invoices, and more. Xero has also been listed by Forbes as the #1 'Most Innovative Growth Company'.

Xero
Xero customer story

Software & Technology, Accounting

INDUSTRY

Legal, Human Resources

DEPARTMENT

4,500

COMPANY size

20+

LEGAL TEAM size

The Challenge

The challenge

At Xero, the legal team plays a crucial role in supporting business operations by providing legal advice and managing a variety of legal documents and agreements. One of the most frequently requested documents is the Non-Disclosure Agreement (NDA), which facilitates ongoing discussions between Xero’s business teams and third parties.

However, the process for managing NDAs was becoming a significant operational burden. Requests were submitted through shared inboxes or informal channels, creating inefficiencies, inconsistent intake, and a lack of visibility. Every NDA, even standard forms, required manual review by the legal team before being sent out, consuming valuable time and slowing down stakeholder engagement.

Xero recognised the need to improve this process and set out to find a solution that could:

  • Automate and streamline NDA generation and review, freeing legal from repetitive tasks
  • Provide an intuitive, customizable experience for business users to self-serve
  • Offer the digital agility and scalability needed to adapt with the business and support future legal automation projects

The goal was to reduce legal bottlenecks, empower business teams with faster turnaround times, and establish a flexible foundation for broader legal transformation.

Xero customer story

Customer perspective

What we really like about Checkbox is how intuitive it is. Anyone can just click in and be guided through the different elements.

Georgia Petry

Georgia Petry

Legal Counsel

250

Automated 250+ NDAs within first few months of implementation

Streamlined legal processes and

Streamlined legal processes and legal sign-offs

5

Only 5 simple clicks on the Checkbox NDA tool

Outcomes

The outcomes

Xero was able to deploy Checkbox end-to-end in just a few months, achieving impressive results through building an automated NDA solution. The rapid deployment of the Checkbox platform resulted in Xero generating 250+ NDAs with their no-code automation solution.

Anyone at Xero can easily and quickly create an NDA, allowing for scalability and alleviating any bottlenecks in the process. This NDA solution has allowed the legal team to ensure consistency and eliminate repeatable tasks with automation.

“Checkbox is extremely straightforward, and business users across the organization have adopted it easily. It's so intuitive.”

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