Jenn McCarron’s Hot Takes on Legal Ops & Aussie Food

Webinar

Jenn McCarron’s Hot Takes on Legal Ops & Aussie Food

We interviewed Jenn McCarron, President of CLOC, on her insightful perspectives on Legal Ops, drawing from her extensive experience building legal ops teams at Netflix, Spotify, and Cisco.

00:05 Intro & format setup at CLOC CGI Vegas
01:52 Jenn McCarron’s early career path (Tandberg → Cisco)
08:17 Aussie snack tasting begins – Fairy bread
09:30 Future of Legal Ops; Netflix scale & AI models
13:08 Breadth vs depth; redefining legal ops scope
16:35 Aussie snack – Vegemite challenge
20:33 GenAI impact in CLM (Evisort, “search is over”)
22:19 Productivity with Gemini; end of blank documents
24:42 Storytelling & data insights; dashboards and rehearsal
31:35 Aussie snack – Caramello Koala
32:22 Workflow automation first; Netflix case studies
39:15 CLM realities; cost and complexity
40:37 Aussie snack – Weet-Bix
41:55 Aussie snack – Kangaroo jerky
43:53 Start/Stop/Continue; tech-first strategy, evolving roles
49:06 Aussie snack – Tim Tam (final treat)

Timestamps