Customer Compensation Assessment
Triage and assess claims against policy to determine eligibility, calculate compensation amount and automate the generation of a compensation letter.
Key Features
1. Enables the claim’s team to input key profit/loss or net income figures related to a customer’s business to provide a consistent claim figure.
2. Flags claims that fall outside a particular compensation range automatically whilst simultaneously flagging it with a manager.
Benefits
✔ Enhance customer experience: Make happier customers by reducing the turnaround time from claim to compensation.
✔ Ensure accurate outcomes every time: enjoy peace of mind knowing that our system will always arrive at the standard and compliant outcome, taking into account every relevant factor and edge cases.
✔ Become data enabled: capture and access data across all compensation claims to identify trends and areas of risk to make data driven decisions.
Customer Compensation Assessment
Triage and assess claims against policy to determine eligibility, calculate compensation amount and automate the generation of a compensation letter.
Key Features
1. Enables the claim’s team to input key profit/loss or net income figures related to a customer’s business to provide a consistent claim figure.
2. Flags claims that fall outside a particular compensation range automatically whilst simultaneously flagging it with a manager.
Benefits
✔ Enhance customer experience: Make happier customers by reducing the turnaround time from claim to compensation.
✔ Ensure accurate outcomes every time: enjoy peace of mind knowing that our system will always arrive at the standard and compliant outcome, taking into account every relevant factor and edge cases.
✔ Become data enabled: capture and access data across all compensation claims to identify trends and areas of risk to make data driven decisions.
