Delegation of Authority

Digitise complex approvals are operationalised using automation.

The Challenges

Enterprise contracts often require multiple stakeholders to review and approve before executing. Complex rules for determining the appropriate approvers are often outlined in a Delegation of Authority guide. The work of interpreting these complex rules, however, are often left to the business user, resulting in and long, confusing and frustrating client experience. Organizations face the risk of business users spending time either misapplying approval rules, or engaging the incorrect approvers. This results in legal teams having to spend time helping the business navigate the delegation of authority framework.

How Checkbox Solves Delegation Of Authority


How Does Checkbox Address It?

Business users often need to read through and interpret complex documentation to determine who is able to authorise their request

Checkbox transforms the DoA documentation into an interactive questionnaire that determines which approver the business user needs to seek approval. This removes the burden of interpretation from business users. 

Business users often require approval from multiple parties, resulting in long turnaround times on approvals. 

Checkbox automates workflow approvals, ensuring only the relevant approval parties are engaged. These approvals are triggered automatically as emails and provide options for the approvers to approve via email, or requests send back to business users with comments. 

Legal teams spending time helping business users navigate the delegation of authority framework, for which documentation already exists. 

Using drag-and-drop, Checkbox enables legal teams to digitise their Delegation of Authority frameworks and build in logic, automating away the need for business users to use legal team resources to navigate the DoA.

When a change in organisation structure occurs, the underlying rules of the DoA framework is adjusted. There is a high level of risk that business users do not follow the appropriate approval channels. 

Checkbox’s no-code studio makes it simple for non-I.T. users (e.g. legal teams) to rapidly adjust the underlying business rules of their DoA App. 

How Does Checkbox Automate This?

1. Upload contracts into Checkbox for review:

Checkbox enables business users to seamlessly kick off the DoA process by uploading their contracts to a single platform.

2. Navigate complex DoA rules via simple interactive forms:

Business users answer a series of simple questions on interactive forms to determine which approvers need to sign off on their document.

3. Automate workflows to the appropriate approvers:

Leveraging the DoA's business rules, Checkbox notifies via email and forward contracts to the relevant approvers.

4. Automatically track and send the contract to relevant parties with requests to e-sign:

Both business users and their clients follow the DocuSign or AdobeSign experience to quickly and easily sign the document. Upon signature, the documents are automatically directed to the repository of choice.

5. Track real time status on a live dashboard:

Business users can easily track the status of their contracts on a live dashboard.


  •  Faster turn-around time of approvals
    Enables business users to navigate potentially complex approval, seamlessly be connected with the relevant approvers, and ultimately get to a quicker, complaint approval outcome in automated solution.
  •  Reduce risk in the business – improve compliance 
    Automates away the tedious manual work of interpreting complex rules from business users. 
  •  Improve maintainability
    Enables non-I.T. users, such as legal teams, to rapidly update DoA rules using Checkbox’s intuitive drag and drop studio. 
  •  Reduce time spent on low value work by legal teams
    Automates the navigation of complex DoA rules, enabling business users to self-serve, saving time for the legal team that would have been spent on assisting the business. 
  •  Improve the business’ experience
    Eliminates the frustrating experience of determining the appropriate approvers, and following them up to get documents executed. 

Key Features

  • No code app builder & studio
  • Smart and dynamic forms
  • File upload
  • Complex decision logic
  • Automated email notifications
  • Approval workflow
  • Integrations with third-party systems
  • Tailored dashboards

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