When a Legal Front Door Becomes Essential: How Hitachi Shifted Legal to Shared Services
Learn how Hitachi Digital streamlined legal service delivery, reduced intake friction, and scaled shared services by implementing a single legal front door with automation and cross-functional alignment.
A sharper legal narrative starts with better visibility.
Shared services and embedded legal models promise efficiency. But they also expose the limits of running legal on email and relationships.
Join Evan Wong (CEO @ Checkbox) and Jeannine Moran (Director of Legal Operations @ Hitachi Digital) for a candid conversation on how Hitachi Digital’s shift to a shared services model forced a rethink of legal service delivery.
Learn how Hitachi Digital improved both the business experience and legal’s internal operations by building a single legal front door and internal hub, intentionally driving adoption through change management and branding, and automating over 80% of inbound requests while connecting legal, compliance, and enterprise systems in one place.
The leaders behind the conversation.
Perspectives from legal operations, in-house leadership, and workflow technology.
