Best Workflow Automation Tools for Enterprise Legal Departments

Enterprise legal departments know better than anyone how manual processes slow down service delivery, create visibility gaps, and make it difficult to manage growing workloads.

Workflow automation solves this by streamlining intake, routing work efficiently, and tracking performance in real time. It helps legal teams respond faster, reduce manual effort, and demonstrate value to the business.

Here are some of the top workflow automation tools helping legal departments boost efficiency, gain visibility, and scale smarter in 2025.

1. Checkbox ⭐️

Checkbox lets enterprise legal teams automate workflows from matter intake to resolution, without relying on IT. This legal-specific no-code technology makes it easy to streamline repetitive tasks.

Whether it’s approving NDAs, triaging legal requests, or managing self-service tools, Checkbox's workflow automation software lets legal teams build and automate workflows using a simple drag-and-drop interface, with no coding or IT support needed. 

For example, legal can create a workflow that captures incoming requests from Microsoft Teams, Slack, or email, then automatically routes them based on predefined rules, request type, or lawyer availability.

Workflows are fully trackable, auditable, and customizable, so you can move faster, stay consistent, and scale your processes as the business grows.

2. Ironclad

Ironclad is built to streamline the end-to-end contract lifecycle. Legal teams use it to automate contract workflows, from request and review, to approval and signature.

With templates, conditional logic, and self-service options, business users can generate routine contracts on their own, reducing legal bottlenecks. Approvals and redlines are tracked in real time, and everything is centralized in one platform.

Ironclad is a strong choice for legal teams looking to accelerate contracting specifically, improve collaboration, and reduce time spent on manual tasks.

3. LegalOps by ServiceNow

LegalOps by ServiceNow brings enterprise-grade workflow automation to in-house legal teams. Built on the same platform used across IT, HR, and Finance, it helps legal standardize and streamline how requests are submitted, routed, and resolved.

Legal teams can configure workflows for common services (i.e. legal holds, contract reviews, or compliance requests) automating intake, approvals, and task assignments across departments. Requests are routed based on priority, type, or team capacity, and progress is tracked in real time through dashboards and reports.

For legal departments already using ServiceNow across the business, this solution offers a consistent, scalable way to automate legal operations at enterprise scale.

Key Takeaways

Workflow automation is about creating consistency, visibility, and scalability across legal operations.

Whether you’re automating intake, contract reviews, or service delivery, the right tool should fit how your legal team works today and support how you’ll scale tomorrow. Platforms like Checkbox offer legal-specific automation that goes beyond generic task management, giving enterprise legal departments the control, flexibility, and insight needed to operate efficiently.

Want to learn more? Book a demo with Checkbox today to see how workflow automation can unlock time, visibility, and performance for your legal team.