Telstra: Discovering the Art of the Possible with Legal Service Automation

The rapid rise of legal transformation has delivered in-house legal functions with benefits such as time efficiencies, cost-savings, and scalability. Yet such benefits are rarely fully optimized when digitisation is siloed and delivered for a single use-case.

With several areas of legal work defined by manual and repetitive tasks, being able to identify multiple use-cases for automation is the cornerstone to delivering greater value to the business, getting the most out of your technology licenses, and perhaps even building the initial business case for adoption.

Hear from Scott Smalley, Innovative Service Delivery Lead at Telstra, and Evan Wong, CEO & Co-Founder at Checkbox, as they share techniques on identifying use-cases for automation and explore the endless possibilities of how in-house legal teams have transformed their legal service delivery.

They discuss:

• Creating an innovation culture and operating rhythm for your legal department.
• Strategies on how to identify use-cases for automation within your organisation.
• Example of automation use-cases developed by Telstra, including document automation, intake & triage, and legal advice.
• What we can learn from our legal operations peers in the United States on automation within the legal department.

‍