Conversational AI Chatbot
Tailor responses, recommend customized content, and adapt the chatbot’s tone and personality.

Automate the intake, triage, and assignment of requests from email for legal to take control over their inbox and gain visibility across requests.
Trusted by leading legal teams, globally
Cut through the noise and gain visibility into legal workload and performance data. Increase productivity and streamline your service delivery with email intake.
Meet the business where there are on email, Slack, Teams, Jira, Salesforce and forms & capture requests into a single platform.
Meet the business where there are on email, Slack, Teams, Jira, Salesforce and forms & capture requests into a single platform.
Tailor responses, recommend customized content, and adapt the chatbot’s tone and personality.

Create matters automatically populating details such as type, requester, assignee, client and more.
Automatically categorize requests and re-route to the relevant workflow, process, or person.
Create matters with custom statuses, fields and boards to keep track of key information for your team.

Connect emails and documents automatically so you can search & retrieve information quickly.

Track all your legal matters by category, status, priority or in any way you want to work.

Gain visibility on request statuses and workload to communicate legal team metrics and performance to leadership.
Gain visibility on request statuses and workload to communicate legal team metrics and performance to leadership.
Create your own reports and visualization fit for your team’s unique metrics and fields.
Leverage our ready-to-use legal reports to measure industry standard metrics and implement faster.
Use analytics to see trends into matter volume, status and type to identify seasonality and capacity gaps.
Checkbox captures requests and data from Slack, Teams, Salesforce, Outlook, and your CLM. No migration. No new habits to learn.


Checkbox is intake and workflow automation platform used by legal teams to maintain control, gain visibility, and get work done. With Checkbox, spend less time on manual, administrative work, and more time being the legal function that partners and grows together with the business. Loved by legal and the business for our ease of use, features, and support, companies like Allianz, Coca-Cola Europacific Partners, BMW and Xero transform their legal services with Checkbox.
The ‘ legal front door ’ describes a single point where thebusiness goes to access services from the legal team. It enhances the way thatthe business interfaces with legal through a blend of self-service andconnecting with lawyers.
Checkbox uses generative Al to provide the next generation in legal intake and triage. Our Al-powered front door meets business users where they live - in Slack, Teams, email, and more. And we meet them with an experience that allows them to ask for help in a way that comes naturally to them, using conversations and not just forms. Drawing from a source of knowledge unique to each customer's organization, the chatbot assistant is able to answer frequently asked questions and seamlessly link to automated workflows to collect approvals, submit disclosures, generate documents, and assign work to the appropriate person. Checkbox uses OpenAl's large language models. The Al APIs we use have a zero-retention policy - meaning OpenAl cannot view any of that data, store it longer than required to process the request, or use any of it to train the Al model.
Yes, Checkbox has a range of templates for common use-cases across intake. & matter management, workflow automation, self-service tools and AL chatbot which you can get access to. Leverage ready-to-use solutions, reporting and more so you can view industry standard processes and implement faster. Explore our available solution templates .
Yes, solutions built on Checkbox can be integrated with any other system that has available REST APIs. Integrations within Checkbox applications typically streamline the flow of data and trigger events across your existing systems and workflow. You can pull data and documents from other systems into Checkbox and conversely push data and documents into other systems automatically. Key integrations with Checkbox include email, Slack, Microsoft Teams, Sharepoint, Salesforce, Google Suite, Hubspot, Salesforce, DocuSign, AdobeSign and more.
Checkbox is no code. Our completely visual drag and drop application builder means that anyone, including those with no technical background can build their own automation and workflow tools without coding or IT knowledge. We have lawyers and business professional all building on Checkbox, and across many different seniority levels (C-Suite, middle managers and interns).
Automate the intake, triage, and assignment of requests from email for legal to take control over their inbox and gain visibility across requests.